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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeri Jefferson

February 17, 2025

5  out of  5
rating by Jeri Jefferson
"Miss Contessa insurance agent her customer skills was very respectful very courteous and explain everything that I needed to know about my insurance quotes she took her time and broke it down to me very well of what I was asking her about insurance quotes very explainable new the questions that I was asking her right on point"
We responded:
"We can’t thank you enough for taking the time to leave a review! We strive to meet and exceed your expectations and are grateful for your consideration "
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Sonmaxx

February 4, 2025

5  out of  5
rating by Sonmaxx
"Ms Trenashia was very helpful and prompt with taking care of all my insurance needs. Her customer service skills were excellent. I would definitely recommend this company to.others."
We responded:
"Thank you for taking time out of your busy schedule to leave such a positive review! We are honored to service your insurance needs and we look forward to working with you for years to come "
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antonio tutt

May 31, 2024

5  out of  5
rating by antonio tutt
"Excellent customer service, super friendly, and very knowledgeable! Every question that I needed answered was answered. Ms. Deandrea Crawford was also very quick to reach back out to me for any further question that may have come up as well! This is what mean to have phenomenal customer service."
We responded:
"We can’t thank you enough Antonio for taking the time out of your busy schedule to leave us a review. We thank you for trusting us with your insurance needs and hope to continue to exceed your expectations "
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benjamin rogers

April 26, 2024

5  out of  5
rating by benjamin rogers
"Deandrea was wonderful and easy to work with. She explained everything and made the whole process easy"
We responded:
"We thank you for allowing us to service your insurance needs and we hope to continue to exceed your expectations!"
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angela aidoo

April 22, 2024

5  out of  5
rating by angela aidoo
"Deandrea was extremely helpful with helping me make life insurance choices. She was vey patient and answered all of my questions. Thanks again for all you do!!"
We responded:
"Angela we can’t thank you enough for trusting us with your insurance needs! We truly value your business and look forward to growing with your family "
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Alessandra

February 24, 2024

5  out of  5
rating by Alessandra
"This team of agents was helpful and accomplished all my needs very quickly and efficiently."
We responded:
"Thank you for your review and continued business "
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Shandria Stanley

January 8, 2024

5  out of  5
rating by Shandria Stanley
"Sumlin Insurance Agency has been our provider of choice for years. We are extremely pleased with the exceptional level of service and personal support for all of our insurance needs. Highly recommended."
We responded:
"Thank you it is a honor to service your insurance needs! "
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Miles Mosley

September 20, 2023

5  out of  5
rating by Miles Mosley
"She’s the epitome of a Good Neighbor! She’s simply a terrific human being, and a world with more D’s would produce more A’s in the streets🤩🤩🤩!!!"
We responded:
"Thank you so much for this incredible review. It feels so good to be spoken so highly of especially while having the opportunity to serve our community and impact lives! ☺️😁 "
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Khalfani Okeke

September 12, 2023

2  out of  5
rating by Khalfani Okeke
"They don’t communicate well, they promise to call back but the never do. Sometimes they will text you or email you if it’s not good news. They don’t do enough to help you lower your rates."
We responded:
"I’m sorry you’re having this experience with your State Farm Agency! Unfortunately, we we’re unable to locate your policies with our Agency. We would love to assist you with locating your Agents Office in an attempt that they can provide you with a better experience and resolution! "
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Andrii Kul

August 2, 2023

5  out of  5
rating by Andrii Kul
"I was so much amazed at fast reaction, professional performance and huge help in changing the address of my insurance. Huge thanks for Contessa A Jones! She is the best!"
We responded:
"We thank you for your feedback and we hope to continue to exceed your expectations "
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Gregory Allen

July 13, 2023

5  out of  5
rating by Gregory Allen
"I can't say enough about my agent Rasheeda Gwyn. She was knowledgeable and professional, while providing the highest level of service. I would certainly recommend D'Etta Sumlin State Farm and Rasheeda for all your insurance needs!"
We responded:
"Thank you for your kind words! We hope to continue to exceed your expectations "
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INTOWN DREAMSCAPE DESIGNS

June 29, 2023

5  out of  5
rating by INTOWN DREAMSCAPE DESIGNS
"I have contacted many agents to get information on a quote for my vehicles and home insurance. Not one of them was as efficent and hard working as Rasheeda from State Farm. She has been working with us on getting home and auto insurance and has answered every question and has guided us through the process with a lot of patience. You do not find that everywhere!! Thank you Rasheeda for everything you have done for us!"
We responded:
"Thank you for taking the time to leave such an awesome review. We truly value your feedback and continued business. Thank you for choosing us to service your insurance needs!"
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Zuri stradford

June 29, 2023

5  out of  5
rating by Zuri stradford
"BEST INSURANCE REP AWARD GOES TO RASHEEDA!! She was so awesome and had GREAT customer service and great patience. She was very knowledgeable."
We responded:
"Thank you for this amazing review and for allowing us the opportunity to service your insurance needs! "
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ANDRE CITY

June 29, 2023

5  out of  5
rating by ANDRE CITY
"Customer service at its finest!!! I just want to thank Rasheeda for going above and beyond to provide me excellent service. The ability to explain coverages that would overall protect my family is priceless."
We responded:
"It’s truly a pleasure and honor to be your insurance agent. Thank you for your review and allowing us to service your insurance needs!"
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MyLife Designs

May 15, 2023

5  out of  5
rating by MyLife Designs
"D'Etta Sumlin is very professional. She knows her information and I think my daughter is satisfied with us both having her as our Agent."
We responded:
"This means so much! Thank you for the kind words we will do our best to continue to exceed your expectations "
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Tee Bee

May 13, 2023

5  out of  5
rating by Tee Bee
"Rasheed Gwyn did an absolute great job with going over and covering everything that was regarding my new insurance policy . I hate talking on the phone but me and her had A great conversation and she was very informative thank you so much Rasheeda!"
We responded:
"We can’t thank you enough for the review. We hope to continue to exceed your expectations "
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The Starr Experience

May 12, 2023

5  out of  5
rating by The Starr Experience
"Rasheeda was great ! She was super insightful and she made the process ver smooth for me ! She’s a Star"
We responded:
"Thank you so much for taking time to review our services! We hope to continue to exceed your expectations and we thank you for your business "
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Brittany Menendez

May 1, 2023

5  out of  5
rating by Brittany Menendez
"Let me start off by saying Thank you Brianna for you excellent service. She was so patient and precise with helping me get the right policy I need! Most definitely going to tell and friend to tell a friend about Brianna ❤️"
We responded:
"Thank you Brittany for your review! We hope to continue to exceed your expectations "
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asia singleton

April 19, 2023

5  out of  5
rating by asia singleton
"Rasheeda was awesome. She was very knowledgeable and broke down each of my policies just informing me of what my policy consist of. She also help me bundle my renters and car insurance to help me save. Rasheeda also got me signed up for disability insurance to help cover my paycheck just in case something happens. She was soo great that I’m actually going back to her for life insurance as well. She is very friendly and I definitely recommend her to anyone looking for insurance.SHES THE BIGGEST HELP!"
We responded:
"Asia THANK you taking time out of your day to leave us a review! We hope to continue to exceed your expectations! "
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Bryan Driver

April 6, 2023

5  out of  5
rating by Bryan Driver
"Brianna there is the absolute best"
We responded:
"Thank you Bryan for you feedback! It means so much that you would take time out of your day to provide your feedback. We hope to meet and exceed your expectations "
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Sweet Brown Sludge

March 21, 2023

5  out of  5
rating by Sweet Brown Sludge
"Brianna always provides excellent customer service, finds the best deals, and updates me on all pertinent information related to my insurance policies."
We responded:
"Thank you for your review. We hope to continue to exceed your expectations "
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noah allen

March 16, 2023

5  out of  5
rating by noah allen
"Brianna gave excellent customer service, and made feel comfortable as she helped me with my service. She deserves all the good coming her way!"
We responded:
"Wow! THANK you Noah for such a positive review! We are honored to service your insurance needs! "
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Monique Banks

January 21, 2023

5  out of  5
rating by Monique Banks
"I worked with Rep.Brianna Carthan with getting my renters insurance and she was so nice and helpful and understanding. So far I am loving working with D’Etta Sumlin and her team."
We responded:
"Monique thank you for your review we hope to continue to exceed your expectations. We truly value your business and your feedback"
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Latashia

January 19, 2023

5  out of  5
rating by Latashia
"The staff at this agency are AMAZING! Brianna has been such a breath of fresh air. She's knowledgeable, takes time to ensure all my questions are answered and ALWAYS follows up to confirm everything is handled the first time. I absolutely love this agency!"
We responded:
"Latashia THANK YOU for taking the time out to leave us a review. We hope to continue to exceed your expectations! We value your business and are here for you"
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Malerie Grady

December 20, 2022

5  out of  5
rating by Malerie Grady
"I first signed up for my policies with D'Etta (who was wonderful!). Over the last five years, I've had to call in a handful of times and speak with a few different representatives in the same office who are all lovely as well. I recently had to call in, and I spoke with Contessa who, as always, was so patient and helpful as I asked a million questions about my claim. It's rarely a good day when you have to call any insurance company, but it's nice to know when I have to call this one, I'll always get someone on the other line who is kind and genuinely wants to help."
We responded:
"Malerie we are so honored to service your insurance needs. We hope to continue to exceed your expectations are sincerely thankful for your continued support! Thank you for taking time to leave such a kind detailed review!"