State Farm® Insurance Agent D'Etta Sumlin

"Everyone in the office makes you feel like you’re talking to a family member. It is the best customer care I’ve ever received."

"I am a happy camper..D'Etta Sumlin Office and Staff took care of me! Customer service is always on point.I have both homeowners and Auto insurance with this Agency. Awesome Agency!"

"Very efficient & helpful!"

"Very nice and responsive!"

"As usually very professional team. Very cooperative and doing needed documents very fast. Hope we'll be able to stay for a long time with State Farm."

"Great Great customer service and always willing to go the extra mile to keep their customer's happy"

"Just wanted to take this opportunity to express my appreciation on prompt and very professional service. These days when it seems like everything is being taken away from you. It is quite refreshing to receive great customer service. After trying to handle an insurance matter for the past 4 to 5 months between my complex and my insurance company State Farms. Finally I spoke to someone today that was able to handle the situation in less than 30 minutes. It’s hard for a customer to try to speak between the complex and the insurance company on insurance business. We may not get the words out quite right. But Ms Contessa knew exactly what I was talking about or better yet. What I was trying to say. As soon as I started talking trying to explain the situation.. She immediate took action. I really think she heard the frustration in my voice over this matter. Well, less than 30 minutes later, she sent the information that I have been long waiting to see over the pass five months. I want to thank you very much. That’s one burden that was lifted off of me. Once again, nothing like outstanding customer service. Just like a good neighbor Ms Contessa was there for me. Mr. Clarence Harris"

"Trenashia is great at what she does. She takes the time to walk you through every step and follows up! Thank you for your help!!!"

"A few weeks ago I searched online for a new car insurance policy since the rates with my current insurance were astronomical. Out of the blue sky, God dropped an angel right on my telephone line. Contessa was a blessing and saved me over $2400/annually to insure both of my cars! Contessa was professional, friendly, and made me feel at ease with switching over. I highly recommend her to anyone looking for a reasonable priced policy within metro Atlanta. She is the bomb.com and then some! Contessa also gave me a great referral for commercial policies on my trucks. Don’t hesitate. Give her a call today! Update: Contessa and her team are the absolute best! Four years later and still going strong!"

"Miss Contessa insurance agent her customer skills was very respectful very courteous and explain everything that I needed to know about my insurance quotes she took her time and broke it down to me very well of what I was asking her about insurance quotes very explainable new the questions that I was asking her right on point"

"Ms Trenashia was very helpful and prompt with taking care of all my insurance needs. Her customer service skills were excellent. I would definitely recommend this company to.others."

"Excellent customer service, super friendly, and very knowledgeable! Every question that I needed answered was answered. Ms. Deandrea Crawford was also very quick to reach back out to me for any further question that may have come up as well! This is what mean to have phenomenal customer service."

"Deandrea was wonderful and easy to work with. She explained everything and made the whole process easy"

"Deandrea was extremely helpful with helping me make life insurance choices. She was vey patient and answered all of my questions. Thanks again for all you do!!"

"This team of agents was helpful and accomplished all my needs very quickly and efficiently."

"Sumlin Insurance Agency has been our provider of choice for years. We are extremely pleased with the exceptional level of service and personal support for all of our insurance needs. Highly recommended."

"She’s the epitome of a Good Neighbor! She’s simply a terrific human being, and a world with more D’s would produce more A’s in the streets🤩🤩🤩!!!"

"They don’t communicate well, they promise to call back but the never do. Sometimes they will text you or email you if it’s not good news. They don’t do enough to help you lower your rates."

"I was so much amazed at fast reaction, professional performance and huge help in changing the address of my insurance. Huge thanks for Contessa A Jones! She is the best!"

"I can't say enough about my agent Rasheeda Gwyn. She was knowledgeable and professional, while providing the highest level of service. I would certainly recommend D'Etta Sumlin State Farm and Rasheeda for all your insurance needs!"

"I have contacted many agents to get information on a quote for my vehicles and home insurance. Not one of them was as efficent and hard working as Rasheeda from State Farm. She has been working with us on getting home and auto insurance and has answered every question and has guided us through the process with a lot of patience. You do not find that everywhere!! Thank you Rasheeda for everything you have done for us!"

"BEST INSURANCE REP AWARD GOES TO RASHEEDA!! She was so awesome and had GREAT customer service and great patience. She was very knowledgeable."

"Customer service at its finest!!! I just want to thank Rasheeda for going above and beyond to provide me excellent service. The ability to explain coverages that would overall protect my family is priceless."

"D'Etta Sumlin is very professional. She knows her information and I think my daughter is satisfied with us both having her as our Agent."

"Rasheed Gwyn did an absolute great job with going over and covering everything that was regarding my new insurance policy . I hate talking on the phone but me and her had A great conversation and she was very informative thank you so much Rasheeda!"