Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trina C

Trina C

July 15, 2026

5  out of  5
rating by Trina C
"D'Etta and team is ALWAYS so pleasant and helpful. Coverage is reasonable. Very satisfied customer."
We responded:
"Thank you for taking time to leave such a positive review. We truly value your business and are here to help "
Profile photo of Tiwanna Baker

Tiwanna Baker

July 13, 2026

5  out of  5
rating by Tiwanna Baker
"Ms. Sumlin is the GRAND MASTER of agents, always put the client first and get the best value with policy needs!! I've been with her 10 years and wouldn't trade her for anything!"
We responded:
"Tiwanna, thank you for taking the time to leave us a review! I'm really happy to hear that you've had such a positive experience over the past decade. It's always our goal to prioritize your needs and ensure you get the best value. We're so glad you're part of our office family."
Profile photo of shatrece jenkins

shatrece jenkins

June 26, 2026

5  out of  5
rating by shatrece jenkins
"Absolutely amazing customer service and works expeditiously as well."
We responded:
"Thank you, Shatrece! I'm happy to hear that you had an amazing experience with our customer service and that we were able to assist you quickly. We appreciate your support!"
Profile photo of Enez Lundy

Enez Lundy

June 1, 2026

5  out of  5
rating by Enez Lundy
"If I could give D’Etta Sumlin 30 stars, I absolutely would!

D’Etta went above and beyond to help me with my insurance needs. From the very beginning, she was professional, knowledgeable, patient, and genuinely cared about making sure I understood all of my options. She took the time to answer every question, made the entire process stress-free, and provided exceptional customer service every step of the way.

It’s rare to find someone who is not only great at their job but also makes you feel valued as a customer. Her dedication, kindness, and attention to detail truly set her apart. State Farm is fortunate to have someone as outstanding as D’Etta on their team.

If you’re looking for an insurance agent who will go the extra mile for you, I highly recommend D’Etta Sumlin. She deserves far more than 5 stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ (30 stars if they let us!) 😊"
We responded:
"Hey, Enez! Thank you so much for this incredible review. Your kind words truly mean the world to me. It was my pleasure to help with your car insurance needs, and I’m so happy I could make the process clear, comfortable, and stress-free for you. Thank you for trusting me, for recognizing the care I put into my work, and for your amazing recommendation. I sincerely appreciate your support!"
Profile photo of Johann Westmaas

Johann Westmaas

May 6, 2026

5  out of  5
rating by Johann Westmaas
"D'Etta was very responsive. I enjoyed working with her to increase my auto coverages."
We responded:
"Thank you, Johann! I'm glad you had a positive experience increasing your auto coverages. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Miss Jazz

Miss Jazz

April 20, 2026

5  out of  5
rating by Miss Jazz
"D’etta was very kind and helpful throughout my entire process of getting my renter’s insurance."
We responded:
"Thank you for sharing this! I'm happy to hear that D'Etta was kind and helpful during your renter's insurance process. Our office is committed to providing supportive service every step of the way. Let us know if there's anything else we can assist you with!"
Profile photo of Ebrima Bah

Ebrima Bah

April 8, 2026

5  out of  5
rating by Ebrima Bah
"Good customer service"
We responded:
"Thank you, Ebrima! I'm happy to know you appreciated our customer service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Profile photo of Alan

Alan

February 7, 2026

5  out of  5
rating by Alan
"Been with them for probably 5+ years and they have been great 👍"
We responded:
"Alan, thank you for your loyalty over the years! I'm happy to know you've had a great experience with us. If there's anything more we can do for you, just let us know. Thanks for choosing us!"
Profile photo of Yolanda Sims-Smith

Yolanda Sims-Smith

February 3, 2026

5  out of  5
rating by Yolanda Sims-Smith
"Wonderful"
We responded:
"Thank you Yolanda for your continued business! We hope to continue to exceed your expectations "
Profile photo of Tequillia Thomas

Tequillia Thomas

January 29, 2026

5  out of  5
rating by Tequillia Thomas
"I love State Farm and it's agents. Especially Mrs.Contessa Jones who went over and beyond to help me with a situation with my rental property without me even having to ask. It’s rare to find insurance agents who genuinely cares about their clients. I've never had a agent to do what she did for me today. Greatly appreciated. 10/10 would definitely recommend 👌🏿."
We responded:
"Thank you, Tequillia! I'm happy to hear about your positive experience with Contessa. She truly cares about providing exceptional service, and I'm glad she could assist you with your rental property. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of In Christ

In Christ

January 5, 2026

5  out of  5
rating by In Christ
"My experience today as always with Ms. D'etta Sumlin was efficient, swift and delightful! I think this is worth repeating: "I greatly appreciate Ms. Sumlin's awareness of the product and genuine desire to set me up with beneficial and fitting coverage. Thanks so much State Farm. It's refreshingly nice partnering with an insurance company that cares."
We responded:
"We can’t thank you enough for putting your trust in us! It will be our #1 goal to meet and exceed your expectations. We look forward to growing with you and your family!!"
Profile photo of Marshall Wheeler

Marshall Wheeler

November 13, 2025

5  out of  5
rating by Marshall Wheeler
"Knowledgeable Agents! Ready and willing to help and answer all questions. Will go above and beyond to handle your needs. Thank you!"
We responded:
"We are so thankful for your continued business and for trusting us with your business insurance needs"
Profile photo of Maurice Fountain

Maurice Fountain

October 30, 2025

5  out of  5
rating by Maurice Fountain
"D’Etta Is The Best!! Wonderful Person 1st & Foremost. Her Customer service falls inside of those same lines. Know exactly how to treat the customer & it comes naturally. I’m so glad my family & I decided to work with her. We are here to Stay! Appreciative much So!!"
We responded:
"Maurice this means so much and I’m honored to service your family’s insurance needs! I hope to continue to exceed your expectations show up for your family "
Profile photo of Rajeen Williams

Rajeen Williams

September 25, 2025

5  out of  5
rating by Rajeen Williams
"Great Great customer service and always willing to go the extra mile to keep their customer's happy"
We responded:
"Raheem thank you so much for taking the time out of your day to leave us a review. We truly value your feedback and hope to continue to exceed your expectations "
Profile photo of Sefa Cobblah

Sefa Cobblah

September 17, 2025

5  out of  5
rating by Sefa Cobblah
"I have been loyal to Contessa and DEtta for some years now and they have always been helpful to me and any situations I brought to their attention. I would recommend their services to anyone."
We responded:
"Sefah you have been with us since the beginning and we are so grateful for your trust and your continued business! We humbly thank you 😊 "
Profile photo of Jason Davison

Jason Davison

September 9, 2025

4  out of  5
rating by Jason Davison
"When I became a Statefarm policy holder I was with a different agent. Several years ago I was moved to Sumlin and her team and at that time it was hard to get in touch with the agent, I submitted a claim and was unable to get any of my questions answered. Since then the Sumlin team has improved significantly. Contessa and Trenashia are friendly, answer questions with expert knowledge, and follow up as necessary with answers they can’t provide."
We responded:
"We thank you for your continued business and for allowing us the opportunity to better serve your insurance needs. We hope to continue to exceed your expectations "
Profile photo of queens royal

queens royal

August 20, 2025

5  out of  5
rating by queens royal
"Great customer service with a fast response time."
We responded:
"Thank you for your feedback and for your continued business!"
Profile photo of Derek Peters

Derek Peters

August 18, 2025

5  out of  5
rating by Derek Peters
"Excellent service"
We responded:
"We thank you for your continued business and feedback "
Profile photo of Ronae Smith

Ronae Smith

August 18, 2025

5  out of  5
rating by Ronae Smith
"Fantastic service"
We responded:
"Thank you for your continued business "
Profile photo of MidCity Lofts Manager

MidCity Lofts Manager

August 7, 2025

5  out of  5
rating by MidCity Lofts Manager
"I have been a client for over 10 years and have had the best service of my life from D'Etta and her team! I will never go anywhere else!"
We responded:
"Thank you so much for this! We value your business and trust in us. We are so honored to service your insurance needs it means the world to be able to represent you as your insurance Agent"
Profile photo of Ja'Mirriyah Graham

Ja'Mirriyah Graham

June 30, 2025

5  out of  5
rating by Ja'Mirriyah Graham
"I was looking for new insurance and Contessa got me set up pretty quickly. She was very very personable, friendly, and professional. I enjoyed working with her and would highly recommend her to anyone!"
We responded:
"Ja’Mirriyah thank you so much for such a positive review!!! We truly value your business "
Profile photo of Tyson Maddux

Tyson Maddux

June 23, 2025

5  out of  5
rating by Tyson Maddux
"Trenashia was very punctual and speedy in getting my policy ready."
We responded:
"We thank you for your positive feedback and for allowing us to service your insurance needs "
Profile photo of Paultan Banton

Paultan Banton

June 19, 2025

5  out of  5
rating by Paultan Banton
"I'm glad that I signed up with State Farm car insurance. It didn't take much to convince me to switch my insurance over to this company.
Trenashia, the agent I spoke with gave me an awesome insurance rate for my vehicle which was much better than what another company was looking to charge me. I even think she went above and beyond to ensure that I was a satisfied customer."
We responded:
"We are thrilled to know that we were able to meet your expectations and hope to continue to exceed them. Thank you for choosing our Agency to service your insurance needs "
Profile photo of Corrina Adams

Corrina Adams

June 13, 2025

5  out of  5
rating by Corrina Adams
"Very quick and easy process setting my my insurance. Very informative and helpful. Highly recommend, very grateful for the experience. Trenashia was great!"
We responded:
"Corinna we are so grateful to service your insurance needs! Thank you for your review "
Profile photo of Sham

Sham

June 12, 2025

5  out of  5
rating by Sham
"Great communication"
We responded:
"Thank you for your feedback we hope to continue to exceed your expectations "