State Farm® Insurance Agent D'Etta Sumlin

"I have been a client for over 10 years and have had the best service of my life from D'Etta and her team! I will never go anywhere else!"

"I was looking for new insurance and Contessa got me set up pretty quickly. She was very very personable, friendly, and professional. I enjoyed working with her and would highly recommend her to anyone!"

"Trenashia was very punctual and speedy in getting my policy ready."

"I'm glad that I signed up with State Farm car insurance. It didn't take much to convince me to switch my insurance over to this company. Trenashia, the agent I spoke with gave me an awesome insurance rate for my vehicle which was much better than what another company was looking to charge me. I even think she went above and beyond to ensure that I was a satisfied customer."

"Very quick and easy process setting my my insurance. Very informative and helpful. Highly recommend, very grateful for the experience. Trenashia was great!"

"Great communication"

"I had a fantastic experience working with D’etta. She demonstrated excellent customer service skills, was very enthusiastic throughout the process, and ensured timely follow-ups. She provided my quote as quickly as possible, making the entire experience smooth and efficient. Highly recommend her for anyone looking for professional and attentive service! Lovely as can be! Thank youuu!!!"

"Everyone in the office makes you feel like you’re talking to a family member. It is the best customer care I’ve ever received."

"I am a happy camper..D'Etta Sumlin Office and Staff took care of me! Customer service is always on point.I have both homeowners and Auto insurance with this Agency. Awesome Agency!"

"Very efficient & helpful!"

"Very nice and responsive!"

"As usually very professional team. Very cooperative and doing needed documents very fast. Hope we'll be able to stay for a long time with State Farm."

"Great Great customer service and always willing to go the extra mile to keep their customer's happy"

"Just wanted to take this opportunity to express my appreciation on prompt and very professional service. These days when it seems like everything is being taken away from you. It is quite refreshing to receive great customer service. After trying to handle an insurance matter for the past 4 to 5 months between my complex and my insurance company State Farms. Finally I spoke to someone today that was able to handle the situation in less than 30 minutes. It’s hard for a customer to try to speak between the complex and the insurance company on insurance business. We may not get the words out quite right. But Ms Contessa knew exactly what I was talking about or better yet. What I was trying to say. As soon as I started talking trying to explain the situation.. She immediate took action. I really think she heard the frustration in my voice over this matter. Well, less than 30 minutes later, she sent the information that I have been long waiting to see over the pass five months. I want to thank you very much. That’s one burden that was lifted off of me. Once again, nothing like outstanding customer service. Just like a good neighbor Ms Contessa was there for me. Mr. Clarence Harris"

"Trenashia is great at what she does. She takes the time to walk you through every step and follows up! Thank you for your help!!!"

"Miss Contessa insurance agent her customer skills was very respectful very courteous and explain everything that I needed to know about my insurance quotes she took her time and broke it down to me very well of what I was asking her about insurance quotes very explainable new the questions that I was asking her right on point"

"Ms Trenashia was very helpful and prompt with taking care of all my insurance needs. Her customer service skills were excellent. I would definitely recommend this company to.others."

"Excellent customer service, super friendly, and very knowledgeable! Every question that I needed answered was answered. Ms. Deandrea Crawford was also very quick to reach back out to me for any further question that may have come up as well! This is what mean to have phenomenal customer service."

"Deandrea was wonderful and easy to work with. She explained everything and made the whole process easy"

"Deandrea was extremely helpful with helping me make life insurance choices. She was vey patient and answered all of my questions. Thanks again for all you do!!"

"This team of agents was helpful and accomplished all my needs very quickly and efficiently."

"Sumlin Insurance Agency has been our provider of choice for years. We are extremely pleased with the exceptional level of service and personal support for all of our insurance needs. Highly recommended."

"She’s the epitome of a Good Neighbor! She’s simply a terrific human being, and a world with more D’s would produce more A’s in the streets🤩🤩🤩!!!"

"They don’t communicate well, they promise to call back but the never do. Sometimes they will text you or email you if it’s not good news. They don’t do enough to help you lower your rates."

"I was so much amazed at fast reaction, professional performance and huge help in changing the address of my insurance. Huge thanks for Contessa A Jones! She is the best!"