State Farm® Insurance Agent D'Etta Sumlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tony Cole
August 20, 2026
5
out of
5
rating by Tony Cole
"AMAZING IS NOT EVEN A STRONG ENOUGH WORD!!! The communication, professionalism and friendliness was exactly what I needed to help me during such a stressful time. Navigating insurance when you've had an accident is difficult as is ans Brianna reassured me that she would do what she could to help and she delivered! THANK YOU!!!"
We responded:
"Tony, thank you for taking the time to leave us a review! I'm really happy to hear that Brianna was able to provide the support and reassurance you needed during such a challenging time. We always aim to make the insurance process as smooth as possible. We're always happy to help if anything comes up."
Karen Osteen
August 20, 2026
5
out of
5
rating by Karen Osteen
"Brianna Carthan was such a breath of fresh air to speak with very friendly and personable. Made sure I had the correct insurance on my vehicle, I needed a lower premium the one I had was extremely high and she suggested the defensive driver's course which will lower my premium even more. I am so excited I switched to State Farm definitely letting friends and family know about my savings and the awesome agent that State Farm has."
We responded:
"Thank you, Karen! I'm really happy to know that your experience with us was positive and that we could help you find a better fit for your insurance needs. It's great to hear you're excited about the changes and sharing your experience with others. We're here for you, so feel free to reach out if you need anything else!"
Allen Pugmire
August 18, 2026
5
out of
5
rating by Allen Pugmire
"I’ve been working with Brianna and this agency and let me tell you they have been a wonderful to work with. They are so polite and very good at communication. Thank you so much for your help. Hopefully get to work with you guys again. Stay classy."
We responded:
"Allen, thank you for taking the time to leave us a review! I'm really happy to hear that our team has made your experience a positive one. We always aim to provide excellent communication and service. We look forward to working with you again. Stay classy! Let us know if we can help with anything else!"
Trina C
July 15, 2026
5
out of
5
rating by Trina C
"D'Etta and team is ALWAYS so pleasant and helpful. Coverage is reasonable. Very satisfied customer."
We responded:
"Trina, thank you for taking the time to leave us a review! I'm happy to hear that you find our team pleasant and helpful, and that you're satisfied with your coverage. We appreciate your support!"
Tiwanna Baker
July 13, 2026
5
out of
5
rating by Tiwanna Baker
"Ms. Sumlin is the GRAND MASTER of agents, always put the client first and get the best value with policy needs!! I've been with her 10 years and wouldn't trade her for anything!"
We responded:
"Tiwanna, thank you for taking the time to leave us a review! I'm really happy to hear that you've had such a positive experience over the past decade. It's always our goal to prioritize your needs and ensure you get the best value. We're so glad you're part of our office family."
shatrece jenkins
June 26, 2026
5
out of
5
rating by shatrece jenkins
"Absolutely amazing customer service and works expeditiously as well."
We responded:
"Thank you, Shatrece! I'm happy to hear that you had an amazing experience with our customer service and that we were able to assist you quickly. We appreciate your support!"
Enez Lundy
June 1, 2026
5
out of
5
rating by Enez Lundy
"If I could give D’Etta Sumlin 30 stars, I absolutely would!
D’Etta went above and beyond to help me with my insurance needs. From the very beginning, she was professional, knowledgeable, patient, and genuinely cared about making sure I understood all of my options. She took the time to answer every question, made the entire process stress-free, and provided exceptional customer service every step of the way.
It’s rare to find someone who is not only great at their job but also makes you feel valued as a customer. Her dedication, kindness, and attention to detail truly set her apart. State Farm is fortunate to have someone as outstanding as D’Etta on their team.
If you’re looking for an insurance agent who will go the extra mile for you, I highly recommend D’Etta Sumlin. She deserves far more than 5 stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ (30 stars if they let us!) 😊"
We responded:
"Hey, Enez! Thank you so much for this incredible review. Your kind words truly mean the world to me. It was my pleasure to help with your car insurance needs, and I’m so happy I could make the process clear, comfortable, and stress-free for you. Thank you for trusting me, for recognizing the care I put into my work, and for your amazing recommendation. I sincerely appreciate your support!"
Johann Westmaas
May 6, 2026
5
out of
5
rating by Johann Westmaas
"D'Etta was very responsive. I enjoyed working with her to increase my auto coverages."
We responded:
"Thank you, Johann! I'm glad you had a positive experience increasing your auto coverages. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can assist with!"
Miss Jazz
April 20, 2026
5
out of
5
rating by Miss Jazz
"D’etta was very kind and helpful throughout my entire process of getting my renter’s insurance."
We responded:
"Thank you for sharing this! I'm happy to hear that D'Etta was kind and helpful during your renter's insurance process. Our office is committed to providing supportive service every step of the way. Let us know if there's anything else we can assist you with!"
Ebrima Bah
April 8, 2026
5
out of
5
rating by Ebrima Bah
"Good customer service"
We responded:
"Thank you, Ebrima! I'm happy to know you appreciated our customer service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Alan
February 7, 2026
5
out of
5
rating by Alan
"Been with them for probably 5+ years and they have been great 👍"
We responded:
"Alan, thank you for your loyalty over the years! I'm happy to know you've had a great experience with us. If there's anything more we can do for you, just let us know. Thanks for choosing us!"
Yolanda Sims-Smith
February 3, 2026
5
out of
5
rating by Yolanda Sims-Smith
"Wonderful"
We responded:
"Thank you Yolanda for your continued business! We hope to continue to exceed your expectations "
Tequillia Thomas
January 29, 2026
5
out of
5
rating by Tequillia Thomas
"I love State Farm and it's agents. Especially Mrs.Contessa Jones who went over and beyond to help me with a situation with my rental property without me even having to ask. It’s rare to find insurance agents who genuinely cares about their clients. I've never had a agent to do what she did for me today. Greatly appreciated. 10/10 would definitely recommend 👌🏿."
We responded:
"Thank you, Tequillia! I'm happy to hear about your positive experience with Contessa. She truly cares about providing exceptional service, and I'm glad she could assist you with your rental property. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
In Christ
January 5, 2026
5
out of
5
rating by In Christ
"My experience today as always with Ms. D'etta Sumlin was efficient, swift and delightful! I think this is worth repeating: "I greatly appreciate Ms. Sumlin's awareness of the product and genuine desire to set me up with beneficial and fitting coverage. Thanks so much State Farm. It's refreshingly nice partnering with an insurance company that cares."
We responded:
"We can’t thank you enough for putting your trust in us! It will be our #1 goal to meet and exceed your expectations. We look forward to growing with you and your family!!"
Marshall Wheeler
November 13, 2025
5
out of
5
rating by Marshall Wheeler
"Knowledgeable Agents! Ready and willing to help and answer all questions. Will go above and beyond to handle your needs. Thank you!"
We responded:
"We are so thankful for your continued business and for trusting us with your business insurance needs"
Maurice Fountain
October 30, 2025
5
out of
5
rating by Maurice Fountain
"D’Etta Is The Best!! Wonderful Person 1st & Foremost. Her Customer service falls inside of those same lines. Know exactly how to treat the customer & it comes naturally. I’m so glad my family & I decided to work with her. We are here to Stay! Appreciative much So!!"
We responded:
"Maurice this means so much and I’m honored to service your family’s insurance needs! I hope to continue to exceed your expectations show up for your family "
Rajeen Williams
September 25, 2025
5
out of
5
rating by Rajeen Williams
"Great Great customer service and always willing to go the extra mile to keep their customer's happy"
We responded:
"Raheem thank you so much for taking the time out of your day to leave us a review. We truly value your feedback and hope to continue to exceed your expectations "
Sefa Cobblah
September 17, 2025
5
out of
5
rating by Sefa Cobblah
"I have been loyal to Contessa and DEtta for some years now and they have always been helpful to me and any situations I brought to their attention. I would recommend their services to anyone."
We responded:
"Sefah you have been with us since the beginning and we are so grateful for your trust and your continued business! We humbly thank you 😊 "
Jason Davison
September 9, 2025
4
out of
5
rating by Jason Davison
"When I became a Statefarm policy holder I was with a different agent. Several years ago I was moved to Sumlin and her team and at that time it was hard to get in touch with the agent, I submitted a claim and was unable to get any of my questions answered. Since then the Sumlin team has improved significantly. Contessa and Trenashia are friendly, answer questions with expert knowledge, and follow up as necessary with answers they can’t provide."
We responded:
"We thank you for your continued business and for allowing us the opportunity to better serve your insurance needs. We hope to continue to exceed your expectations "
queens royal
August 20, 2025
5
out of
5
rating by queens royal
"Great customer service with a fast response time."
We responded:
"Thank you for your feedback and for your continued business!"
Derek Peters
August 18, 2025
5
out of
5
rating by Derek Peters
"Excellent service"
We responded:
"We thank you for your continued business and feedback "
Ronae Smith
August 18, 2025
5
out of
5
rating by Ronae Smith
"Fantastic service"
We responded:
"Thank you for your continued business "
MidCity Lofts Manager
August 7, 2025
5
out of
5
rating by MidCity Lofts Manager
"I have been a client for over 10 years and have had the best service of my life from D'Etta and her team! I will never go anywhere else!"
We responded:
"Thank you so much for this! We value your business and trust in us. We are so honored to service your insurance needs it means the world to be able to represent you as your insurance Agent"
Ja'Mirriyah Graham
June 30, 2025
5
out of
5
rating by Ja'Mirriyah Graham
"I was looking for new insurance and Contessa got me set up pretty quickly. She was very very personable, friendly, and professional. I enjoyed working with her and would highly recommend her to anyone!"
We responded:
"Ja’Mirriyah thank you so much for such a positive review!!! We truly value your business "
Tyson Maddux
June 23, 2025
5
out of
5
rating by Tyson Maddux
"Trenashia was very punctual and speedy in getting my policy ready."
We responded:
"We thank you for your positive feedback and for allowing us to service your insurance needs "